Order Statuses

What does each order status mean?
Below is a list and an explanation of the various statuses you may see on orders in your Gooten Admin: Address Issue: We were unable to verify the custo...
Thu, Aug 9, 2018 at 12:00 PM
Why is my order in "NeedsManualApproval" status?
Orders can be held for review by the Gooten team if you set up your account to "review first" by clicking Settings » Order Settings in the Admin p...
Thu, Oct 18, 2018 at 7:39 AM
Why is my order stuck in the "PaymentProcessing" status?
Our system requires all of our partners to have an account that's secured via credit card on file. Your credit card is charged at the time of placing t...
Mon, Oct 15, 2018 at 4:18 AM
Why is my order in the “AddressIssue” status?
When you submit an order to our system, our admin automatically checks the delivery address and suggests changes or corrections if necessary.  We utiliz...
Mon, Aug 27, 2018 at 9:28 AM
Why is my order stuck in the VendorAPIIssue status?
VendorAPIIssue status means that either there is a temporary outage between our API and the manufacturer's API, or that there is an issue with the subm...
Thu, Jun 14, 2018 at 11:56 AM