Order Management

When will my customers receive their orders? What should I expect when I place my first order?
Once you create your first product and place your order, you’re probably wondering what happens next. Learn more below!  Day 0: Your customer places an ...
Mon, Aug 27, 2018 at 10:48 AM
Can I change or cancel my order?
Yes, you have the ability to cancel the order, place it on hold in our system, edit the shipping address, or replace the image of one or more items within a...
Mon, Aug 27, 2018 at 10:52 AM
How do I prepare a receipt for orders?
Preparing a receipt for all orders placed during a certain time period is a simple process and easily tracked on your Gooten admin page, which is why we don...
Thu, May 10, 2018 at 5:45 AM
What is happening with my orders that were with Colorado Timberline?
While some details are still being handled, specifically related to updated product and shipping pricing for certain products, our entire team is working to...
Thu, Sep 13, 2018 at 6:07 PM