Getting Started and FAQs

New to Gooten? Check out these popular articles for some basic information that will get you started on working with us.

Do you provide white label fulfillment?
We do have the option of adding custom inserts to packaging for certain wall art products at this time if your business qualifies based on volume. Additiona...
Wed, Aug 22, 2018 at 1:38 PM
Where are your manufacturers located?
Gooten is a tech company built for tech-savvy businesses who need a partner they can scale with. We’re not in the print business; we’re in the ecommerce...
Thu, Aug 9, 2018 at 11:42 AM
What levels of partner support do you offer?
To ensure reliable and trustworthy service, we’ve put together an experienced team of support professionals who love what they do and are available to assis...
Wed, Aug 22, 2018 at 1:41 PM
How do I create and connect products in Gooten?
Creating products is easy in our Product Hub. Check out this quick tutorial video: If you already have products in your Shopify store, and you wou...
Wed, Aug 22, 2018 at 1:42 PM
How do I contact Gooten?
For all issues related to orders or other inquiries about our platform, please submit a ticket at support.gooten.com.  For all other inquiries about sal...
Thu, Aug 9, 2018 at 11:41 AM
What is your Terms of Service?
If you're new to using our platform and you'd like to learn about our Terms of Service, please check out this page.
Fri, Apr 13, 2018 at 5:17 AM
Where can I learn more about how Gooten works?
Check out our Gooten 101 webinar here or watch our short intro video. You can also read more about us on our blog! If you're new to using our platf...
Tue, Mar 20, 2018 at 2:53 PM
How do I connect my Shopify store to Gooten?
Connecting your Shopify store is easy. Download the Gooten app via the Shopify apps store.    This will take you to the installation page. Sign in ...
Wed, May 9, 2018 at 9:08 AM
What is the easiest way to submit orders to Gooten?
The simplest way to submit a sample or regular order is by using our Custom Order Form.  Click the ‘Place an Order’ tab to start creating your product. ...
Mon, Aug 27, 2018 at 8:13 AM
What FAQs should I include on my store?
FAQ area is extremely important for guiding potential customers around your store, it’s great as a trust-builder, and it can be essential in convincing cust...
Mon, Aug 27, 2018 at 9:23 AM