The transit time for each order depends on the shipping method chosen at the checkout. Gooten currently offers standard, expedited and overnight shipping for the majority of the products shipped to the US and standard for most international orders. Please note that the production time is not included in the shipping time estimates.
- Standard shipping takes 5-12 business days (typically around 5-7 business days for US to US orders)
- Expedited shipping takes 3-5 business days (typically around 3 business days)
- Overnight shipping takes up to 2 business days (typically 1 business day)
International shipments may take up to 21 business days in transit, but are usually delivered within 1-3 weeks from the ship date through DHL.
We have also experienced instances where an order may take upwards of a month to deliver. Unfortunately, not all tracking events may be represented in real-time, and this causes a shipment to appear "stuck" at a certain place/event. There are also other factors beyond our control that may extend the delivery window, including but not limited to:
• Packages being handled by multiple carriers, when handed off to local carriers.
• Local customs department processing time
For these reasons, we are unable to guarantee a delivery date with certainty for international deliveries.