All orders submitted through our Etsy integration are submitted to Gooten automatically using our standard shipping method.
Tracking numbers are sent from Gooten to Etsy; however, please note that at the moment, there are some limitations to the process.
As Etsy doesn’t allow the order to be partially fulfilled or have multiple tracking numbers submitted, as soon as one item in the order gets the tracking code, the whole order will be marked as completed and shipped on the Etsy end which will in turn send the notification to you and the customer.
We suggest adding a note or a disclaimer on your end so that your customers would be aware that if they ordered more than one item, the products might come in multiple packages.
If you have any questions about this feature, please feel free to reach out to our amazing partner support at email@example.com.