We offer two levels of fulfillment and production timeframes. Our standard production time for apparel is 3-4 business for the items our manufacturers keep in stock. We also allow our partners to sell items that are not kept on-site at the vendors’ facilities. We call these products “non-stock” apparel.
Two Tiers of Apparel Stocking:
Stocked Apparel: These are items that are always available, barring any unforeseen circumstances such as a nationwide shortage of a specific shirt color or brand.
Stock Apparel takes up to 3-4 business days to produce. If the order for a factory stocked garment spends 6 business days in production, you will receive expedited shipping as a courtesy for the delay. If the order doesn’t ship on the 6th business day, we will upgrade the shipping to overnight.
Non-stock Apparel: These are items that we offer in the Gooten catalog, but they’re not kept onsite in the supply rooms at the manufacturer. When an order comes in for a non-stock item, the vendor orders the blank apparel item and ships it to their facility to be printed.
Non-stock apparel items generally take 2-3 business days to reach our vendor, and another 3-4 business days for production. If the vendor does not ship the item to your customer on the 8th business day after placing the order, we will upgrade the shipping at no additional cost to you.
We do not keep all colors of a specific model in stock. When an order for a non-stock color comes in, our vendor must order the blank apparel item directly from the manufacturer. For this reason we quote production time for non-stock items at 7 business days. We recommend checking our in stock models here prior to placing your order.