Our system requires all of our partners to have an account that's secured via credit card on file. Your credit card is charged at the time of placing the order, and if the billing information is missing, your order will be stuck in Payment Processing status. To push your order into production, you will need to add your billing address and credit card information in your Gooten Admin account.

You must add your billing info in both the General and Billing tabs:


Settings--> General

Settings--> Billing


Once this information has been added, the order will be pushed into production.

You can also check out a short video tutorial about adding your billing information below:


Please note that we can extend credit terms to partners based on order volume. Please contact billing@gooten.com for questions about obtaining a credit application or approval.