Shopify automatically sends order confirmation emails to whoever places the order. Once the order is marked as fulfilled in our system Shopify will automatically pull the shipping information from our system and send a shipping notification email to your customer.


You can set these in your Shopify admin panel under Settings>>Notifications



If you choose to enable email notifications in Gooten as well, please note that your customers will receive notifications from both Shopify and Gooten (depending on how you set your notifications in Gooten backend). We suggest enabling only one of those two options, for example enable notifications from Shopify and disable notifications from Gooten.



However, we also recommend enabling the option for Gooten email notifications to be sent directly to you and not the customer, so you can easily keep track of your orders.